We allow exchanges on all items ,except for custom orders, and will issue a credit to your credit card for returns.We cannot accept soiled headbands, crushed crowns or bent brims on hats purchased. Also, we cannot accept returns or exchanges on items that have been worn or laundered. We also cannot excpet returns or exchanges on swim wear. All clearance items are final sale. We are unable to accept exchanges or returns on items that have been marked down in price. There is a $5.00 restock and reshipping fee for all exchanges within the continental United States. Please include a include your credit card number with your return or exchange. If you do not feel comfortable disclosing your credit card through the mail please include contact information for us to reach you.
All commemorative merchandise is non-returnable and non-exchangable.
Items purchased with a players name or number who has since been traded, left the Red Sox or changed their number will not be eligible for returns or exchanges.